Privacy Policy
Last Updated: January 7th, 2025
Introduction
Welcome to wavegen.ai ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management application and related services.
Information We Collect
Information You Provide
Account Information: When you register, we collect your name, email address, password, and other optional profile information
Social Media Account Access: When you connect your social media accounts, we receive access to information as authorized by each platform's OAuth permissions
Content Data: Any content you upload, create, or schedule through our platform
Payment Information: If you subscribe to our paid services, we collect billing details (processed securely through our payment processors)
Information Automatically Collected
Device Information: Operating system, browser type, device identifiers
Usage Data: How you interact with our app, features used, time spent
Cookies and Similar Technologies: Used to maintain your session and preferences
Data Sharing and Protection
User Data
We do not share, sell, or transfer user data to third parties. User data is strictly used for:
- Providing our core social media management services
- Publishing content to your connected social media account as authorized
- Analyzing performance metrics of your content
- Maintaining service functionality
Data Protection Mechanisms
We implement stringent security measures to protect your data, including:
- Access controls and role-based permissions
- Secure cloud infrastructure with Google Cloud
- Database encryption at rest using AES-256 via Google Cloud KMS
Data Retention and Deletion
User Data
- We retain user data only for the duration necessary to provide our services
- User data is automatically deleted when you disconnect your account
- You can request immediate deletion of your user data at any time
- Routine deletion of cached user data occurs every 30 days
- Backup data is retained for a maximum of 90 days
Data Deletion Process
You can delete your data by:
- Contacting support@wavegen.ai
- Disconnecting your account from integrated platforms
Upon deletion request:
- Account data is removed within 30 days
- Backup data is removed within 90 days
- Analytics data is anonymized or deleted
Platform-Specific Provisions
- We access your Instagram account data according to Meta's Platform Policy
- Publishing permissions are limited to authorized business accounts
YouTube
- We comply with YouTube API Services Terms of Service
- You can revoke access through Google Security Settings
TikTok
- Access and publishing rights are governed by TikTok's Platform Terms
- Commercial content must comply with TikTok's Branded Content Policy
- We adhere to LinkedIn's API Terms of Service
- Professional content guidelines must be followed for all posts
X (formerly Twitter)
- Access and posting rights comply with X's Developer Agreement
- Content must adhere to X's Developer Terms of Service
- We follow Pinterest's Developer Terms of Service
- All content must comply with Pinterest's Content Guidelines
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
wavegen.ai
Email: support@wavegen.ai